Welcome To Workplace Competencies

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Workplace Competencies includes the spectrum of core business skills required to function effectively within any twenty-first century work environment. ACC has organized coursework around these core requirements and builds custom curriculum to ensure that your workforce is equipped to meet the daily challenges of your unique business environment.

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Business Fundamentals

Knowledge of basic business principles, trends, and economics is critical to the success of any business.

Courses are customized to cover important business areas such as:

  • Company-specific product knowledge
  • Auditing
  • Business Law
  • Ethics
  • Human Resource Management

Customer Focus

Each course is designed to aid employees in the development of the business acumen necessary to actively develop relationships through a thorough understanding of the needs and requirements of customers.

Courses are customized to your unique business model and include topics such as:

  • Marketing and Sales Planning
  • Presentation Development and Delivery
  • Customer Service Rigor
  • Speaking to Influence

Planning

Planning and organizing work to optimize efficiency and drive tasks to completion is a key competency in the workplace.

ACC customizes courses in the following areas to help your employees develop the ability to plan effectively and improve your business operations. Many of these courses are designed to prepare students for certification in the following:

  • Project Management
  • Six Sigma
  • Supply Chain Management
  • Statistical Analysis
  • Lean

Problem Solving

Employees must develop the critical thinking skills and mental agility to solve problems by generating, evaluating, and implementing solutions.

Our coursework is highly customized for this competency and covers a wide range of topics including, but not limited to:

  • Conflict Resolution
  • Change Management
  • Coaching for Success
  • Crisis Management and Prevention
  • Managing across Cultures

Safety & Security

A fundamental workplace competency is the ability to employ procedures and practices to promote a healthy, safe, and secure work environment.

ACC develops courses which cover core knowledge as well as customized programs that meet the specific security and safety requirements of your business. Programs include these and others:

  • OSHA Training
  • ISO Training
  • CPR/First Aid
  • Emergency Response

Tools & Technology

The fundamental ability to select, use and maintain tools and technology in the workplace is often inadequate for many employees and causes productivity to suffer.

ACC offers a host of custom-designed coursework for this particular competency including the following disciplines and many others to improve workplace efficiency:

  • Microsoft Office
  • CAD Design/Engineering
  • Lean Office Implementation
  • Operating Systems and Networking

Contact us today to find out how we can customize a curriculum for your business.

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