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This course prepares students for the American Society for Quality (ASQ) "Six Sigma Green Belt" certification exam. This course is a refresher study of the ASQ Certified Six Sigma Green Belt Body of Knowledge. It may also be used to prepare for the IASSC Green Belt certification exam, since ASQ and IASSC use a very similar body of knowledge. Topics include business process management, quality management techniques, project management, DMAIC methodology, statistical applications and methods, design of experiments, lean enterprise principles, and Design for Six Sigma. The student will focus on the methodology and application of these Green Belt skills by studying the assigned materials and taking sample exams containing questions similar to those on the actual CSSGB exam. These sample exams and their answers will be reviewed as part of preparation for the certification exam. Note that this course does not include the ASQ certification exam. See the ASQ website for prerequisites and application information for the Green Belt certification exam: asq.org/cert/six-sigma-green-belt.
Google IT Support Certificate
Course Code: CPMT-1079
Program Area: Computer Science & Information Technology
This program, developed by Google, prepares students for an entry-level role in IT support such as in-person or remote help desk work in a small business or at a global company like Google. Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security. You will be responsible for working through the online course materials at your own pace. This curriculum maps to CompTIA’s A+ certification exams.
Learn the fundamentals of computer networking in terms you can easily understand; learn why networks have become so important, how software and hardware makes networking possible, and how networks function.
This course focuses on the critical skills of successfully managing the classroom. Topics covered are the use of data and defining instruction, restorative justice, social and emotional learning, positive behavior intervention, and classroom organization.
This course familiarizes students with the structure of the TOEFL iBT and reviews strategies and skills for taking the exam, including reading, writing, listening and speaking. Students should be high intermediate or advanced in their English ability. If you have any questions, please contact lifelonglearning@austincc.edu.