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A+ Certification is a CompTIA-sponsored testing program that certifies the competency of entry-level (6 months experience) computer service technicians. Major computer hardware and software vendors, distributors, resellers and publications back the program. A+ certification signifies that the certified individual possesses the knowledge and skills essential for a successful entry-level (6 months experience) computer service technician, as defined by experts from companies across the industry. The A+ Training course at Austin Community College is a 128-hour Two Part program including lecture, labs, and exam preparation. The course will prepare students for the CompTIA A+ Practical Applications certification examination. Suggested prerequisites: CPMT 2045 A+ Essentials or equivalent experience. Required textbook: Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Seventh Edition (Exams 220-1101 & 220-1102) 6th Edition, ISBN-13: 9781264712748, ISBN 10: 126471274X.
Exploration of procedures to identify and evaluate an individual's and/or family's strengths, weaknesses, problems, and needs in order to develop an effective plan of action. Topics include oral and written communications essential for screening, assessment, and case management to determine the need for prevention, intervention, and/or referral. Combined with credit SCWK-2301.
The study of physical and financial office practices and marketing. Includes ethical practices for massage therapists as established by law or regulatory agency. Meets the minimum 45-contact-hour requirement for licensure for Massage. Students learn scope of practice, ethical standards, policies and regulations that affect a massage business. Topics include establishing self-care strategies and successful therapeutic relationships; forming professional alliances; attracting particular markets using sales, marketing and retention strategies; and how to apply financial, administrative and insurance processes to the massage profession. Students will create business plan outlines for massage practices. Prerequisite: Completed program application.
Taught by a native speaker, experience a new language and culture for travel and personal enrichment. Learn to communicate with basic conversations. This course will help students develop better listening to real conversations, practice in speaking, and focus on correct pronunciation. Course for beginners. No prerequisite. Instructor: Patrizia Casciana email: pcascian@austincc.edu.
An introduction to the accounting cycle in a computerized environment. QuickBooks course includes setting up a new company and chart of accounts; recording transactions with customers, vendors and employees; managing lists; generating and customizing reports; changing forms, and creating letters. Also includes budgeting, tracking Texas use tax, handling credit card income and expenses, exporting/importing files, working with payroll, and troubleshooting. Suggested prerequisites: familiarity with the PC, and ACNT 1002 Accounting course, or working knowledge of accounting.
Management functions, theories, and decision-making processes including planning, organizing, leading, staffing, and controlling. Understand how individual and organizational behavior impacts the achievement of business goals. Discover a tactical versus strategic approach to address challenges, and learn concrete skills to improve your ability to lead teams and achieve business goals.
This course prepares students for the American Society for Quality (ASQ) "Six Sigma Black Belt" certification exam. The course is a refresher study of the ASQ Certified Six Sigma Black Belt Body of Knowledge. Topics include enterprise-wide deployment, business process management, project management, Six Sigma improvement methodology and tools (Define, Measure, Analyze, Improve, and Control phases), lean enterprise principles, and Design for Six Sigma. The student will focus on the theory and application of these topics by studying the course materials and taking and reviewing sample exams containing questions similar to those on the actual CSSBB exam. Note that this course does not include the ASQ certification exam. See the ASQ website for prerequisites and application information for the Black Belt certification exam: asq.org/cert/six-sigma-black-belt.