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Explores the CRM application from a user's perspective including Core CRM Navigation, User Interface, E-mail Client, and the Sales Management module. Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. A CRM system gives sales, customer service, business development, recruiting, marketing, or any other line of business, a better way to manage the external interactions and relationships that drive success. This course is designed for: New administrators who are responsible for the setup, configuration, and maintenance of the Salesforce org; and other groups that would benefit from this course, including sales reps, sales operations, service agents, and IT managers. Suggested prerequisite: General computer knowledge including navigating a web browser.
Focuses on aspects of substance abuse prevention from a public health model. Topics include the history of prevention, risk and protective factors among youth, community-based prevention strategies, program design and evaluation, and resources for prevention planning. Integrated with credit DAAC-2306. Qualifies for student health insurance.
Development of personal, social, and work adjustment skills. Exploration will include open communication, assertiveness, self-disclosure, and building relationships with group members in a way that enhances trust and mutual concern. Knowledge gained in class is designed to transfer to actual working situations. Integrated with credit PSYT-1313. Qualifies for student health insurance.
Led by Rick Roemer, this 8-week course is designed for those who have taken Acting Fundamentals and Acting Explorations or equivalent training. Using scenes or monologues, the focus will be on strengthening text analysis and following inner impulses to create a powerful need to speak. The work in class will enliven the imagination and increase emotional availability and vulnerability of the actor. This class can be taken more than once, as it is different each time with new students and new scenes to explore. After expanding abilities in a playful environment, this class culminates in an event where scenes are performed for a small audience.
Computer applications specific to business-related software. Emphasizes the concurrent development of office skills and computer knowledge. This skill development specifically includes MS Windows and Outlook. This course covers the required skill sets on the Microsoft Office Specialist (MOS) specialist-level exam for Outlook. Formerly known as POFI 1204 Computer Fundamentals: MS Windows/Outlook.
Required textbook (e-book) is available through Blackboard at acconline.austincc.edu.
Suggested prerequisites: POFT 1070 Administrative Assistant
A study of analyzing, classifying, and recording business transactions in a manual and computerized environment. Emphasis on understanding the complete accounting cycle and preparing financial statements, and analyzing the information reflected. Required textbook: Accounting e-book is available through Blackboard at acconline.austincc.edu. Suggested prerequisites: familiarity with the PC, or Fundamentals of PC Use course.