Salesforce Training

Why Salesforce

Do you want to learn more about one of the most widely used tools in today's marketplace? Salesforce is a customer relationship management (CRM) product used by many companies in our area as well as all over the world. This tool is used in every industry sector, including IT, manufacturing, real estate, retail and many others. Salesforce stores and manages customer data such as contacts, leads and opportunities in one location. International Data Corporation (IDC) estimates that 3.3 million jobs will be created in the Salesforce ecosystem by 2022.

More information on Salesforce career paths may be found online.

Fundamentals for Business Admin Specialists

The Salesforce Fundamentals for Business Administration Specialists course will provide you with an understanding of what's possible with the Salesforce platform, its specific applications, and the benefits for businesses. You will also be given an overview of Salesforce Sales Clouds and how they integrate and interconnect.

By learning the features and processes of the platform, you will be able to effectively support day-to-day Salesforce business operations within your organization. You will also learn to recognize the important elements of the implementation lifecycle, the key considerations that drive user adoption, and the important components of ongoing management of your Salesforce environment.

Salesforce Administration Essentials for New Admins

Once you have completed the Salesforce Fundamentals for Business Administration Specialists course or obtained your badge, you may jump into the Salesforce Administration Essentials for New Admins class which will prepare you for the Salesforce Administration Certification. Salesforce admins are in demand in our community and this certification will jump start a new career path for you.

Program Information

Estimated Tuition
$400 - $1001
Tuition Includes Books & Fees
Payment Options Available
Time Commitment
1 Month
6 Hours / Week

Program Downloads

Download The Program
Available in PDF Format

Online Course Registration
Download Registration Form

Contact Information

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Program Coordinator

Students with Disabilities

Salesforce Training Courses

ITSW-1005 Salesforce Fundamentals for Business Administration

ITSW-1077 Salesforce Administration Essentials for New Admins

View a list of related courses and descriptions for this program.

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Our programs give you convenient access to a wide selection of noncredit courses that can open doors to a new career, build skills for your current job, or simply expand your knowledge in a subject you’re interested in.


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