Course Registration

» Continuing Education » Refund Policy

» Continuing Education » Register » Refund Policy

ACC COVID-19 / Health & Safety Update

Latest information on ACC COVID-19 website. Important information for students returning on July 6th can be found here.

Refund Policy

ACC partners with BankMobile

ACC partners with BankMobile to deliver your refund. View our institution's required disclosures and contract with BankMobile, a Division of Customer Bank. It is important to choose a refund delivery preference whether or not you expect a refund. Ensure quick processing of future refunds by visiting refundselection.com and use your personal code to select your refund delivery preference.

Learn more about using BankMobile to process your refund.

Tuition & Course Fees

The ACC Continuing Education division will refund students 100% of tuition cost if a course is dropped prior to the 2nd class day or canceled by ACC. Classes that are one (1) day must be dropped before the class begins in order to receive a refund. Students that drop a course on or after 2nd class day will be refunded a portion of the course tuition cost according to the following schedule. Please note that the days indicated in the schedule are calendar days, not class days.

Additional information on our Refund Policy can be found here.

Parking Permits

Students who purchased a parking permit may request a refund for the following reasons: Their classes were canceled, they withdrew from classes before the start date, or they inadvertently purchased a permit. To receive a refund, students must submit a parking permit fee refund request form to the ACC Cashier's office on the 4th foor at HBC. Include the parking permit when the refund is requested.

Frequently Asked Questions

? Can I speak to someone for registration assistance?

Speak With Our Registration Staff

You can find Continuing Education registration staff on two campuses. In addition to the contact information below, you can find their operating hours, campus building / office location, and even travel assistance on the on-campus registration page.

Highland Business Center

5930 Middle Fiskville Rd, Austin, TX 78752
(512) 223-7542 ceregistration@austincc.edu

Round Rock Campus

4400 College Park Drive, Round Rock TX 78665
(512) 223-0124 ceregistration@austincc.edu

? How and when can I register?

How To Register

There are several convenient methods. You may register online by credit card, in person at the Highland Campus or Round Rock Campus, or by mail using the registration form at the back of a current course schedule.

When To Register

Registrations are processed on a first-come, first-served basis. You may register until the frst day of class, if space is available. Due to the minimum number of students necessary for classes to be held, we encourage you to sign up at least one week before the class starts.

Enrollments after the start date of the class are not eligible for a full refund.

? How can I pay for my classes?

Paying For Classes

Payments must be made at the time of registration. Please make your payment by cash, check or credit card at any ACC campus Cashier office by 4:00 pm on the following business day to avoid being dropped from the class. We currently accept Visa, MasterCard, Discover, and American Express.

Mail-in payments will be accepted by completed registration form by check or money order only. Mail all payments to:

Austin Community College
Continuing Education
5930 Middle Fiskville Rd
Austin, TX 78752

Please call 512-223-7542 if you require further assistance.

? What if I move or change my phone number?

Updating Your Student Record

It is the student's responsibility to update any changes to their contact information (i.e. phone numbers, address). Student information is not automatically updated when a new course registration is received.

To make changes to your student record, you can update your record online, or request a "Student Data Change Form" from the Registration Office by calling 512-223-7542.

? What if my class is canceled?

Cancellation Policy

At times, Continuing Education courses may be cancelled. In the event of a cancellation, each registered student will be contacted at the phone number(s) currently on file for the student. Whenever possible, the decision to cancel a course will take place a minimum of 48 hours prior to the start of the course.

Students may view the current schedule at any time to check on the status of a course.

? What is an Integrated Course?

Integrated Courses

An integrated course is a college-credit course in which CE students can enroll, on a space-available basis, without registering through college credit. Normal CE registration procedures apply. These courses can be converted to college credit later under prescribed conditions.

TIP: All integrated courses are designated as such in the course descriptions, for example: Integrated with college credit ETWR-2374.

Please call the registration desk at 512-223-7542 for further information.

? What is the transfer policy?

Transfer Policy

Students may transfer to another class the business day before the class starts for a full transfer or you will be responsible to pay the diference based on the Refund Policy.

To cancel a class, please see the Refund Policy.

? What is your refund policy?

ACC partners with BankMobile

ACC partners with BankMobile to deliver your refund. View our institution's required disclosures and contract with BankMobile, a Division of Customer Bank. It is important to choose a refund delivery preference whether or not you expect a refund. Ensure quick processing of future refunds by visiting refundselection.com and use your personal code to select your refund delivery preference.

Learn more about using BankMobile to process your refund.

Tuition & Course Fees

The ACC Continuing Education division will refund students 100% of tuition cost if a course is dropped prior to the 2nd class day or canceled by ACC. Classes that are one (1) day must be dropped before the class begins in order to receive a refund. Students that drop a course on or after 2nd class day will be refunded a portion of the course tuition cost according to the following schedule. Please note that the days indicated in the schedule are calendar days, not class days.

Additional information on our Refund Policy can be found here.

Parking Permits

Students who purchased a parking permit may request a refund for the following reasons: Their classes were canceled, they withdrew from classes before the start date, or they inadvertently purchased a permit. To receive a refund, students must submit a parking permit fee refund request form to the ACC Cashier's office on the 4th foor at HBC. Include the parking permit when the refund is requested.

? Will I receive a registration confirmation?

Accessing Your Course Schedule

If you register online, you will receive an automated email confrmation and you can access your schedule through Online Services. If you register in person at Highland Campus or Round Rock Campus, a printed copy of your schedule will be given to you.

Austin Community College’s Annual Security Report

This report includes statistics from the previous three years concerning reported crime that occurred on campus, public property adjacent to and accessible from campus, and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. For an overview, see ACC's Clery Act website.

For direct access to the current Annual Security Report, click here.
You may obtain a hard copy by contacting the Clery Compliance Officer at CleryComplianceOfficer@austincc.edu.