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» Continuing Education » Contact Us » Get Answers

2023 Summer Semester Course Registration Begins April 3rd. Learn more. COVID-19 New Policies Effective 08/20. Learn More.

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Course Registration

Registration information for both new, and current ACC Students. If you're still stuck, you'll find various contact options.

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Self-Help / FAQ's

Check to see if your question has already been answered in our constantly updated Frequently Asked Questions database.

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Frequently Asked Questions

? How and when can I register?

How To Register

There are several convenient methods. You may register online by credit card, in person at the Highland Campus or Round Rock Campus, or by mail using the registration form at the back of a current course schedule.

When To Register

Registrations are processed on a first-come, first-served basis. You may register until the frst day of class, if space is available. Due to the minimum number of students necessary for classes to be held, we encourage you to sign up at least one week before the class starts.

Enrollments after the start date of the class are not eligible for a full refund.

? How can I pay for my classes?

Paying For Classes

Please note that payment is due at the time of registration. Payment may be made by cash, check, or credit card (Visa, MasterCard, American Express, or Discover).

All ACC Cashier offices are currently CLOSED to walk-in customers. Read More

Please contact us at (512) 223-7542 if you require further assistance.

? What if my class is canceled?

Cancellation Policy

At times, Continuing Education courses may be cancelled. In the event of a cancellation, each registered student will be contacted at the phone number(s) currently on file for the student. Whenever possible, the decision to cancel a course will take place a minimum of 48 hours prior to the start of the course.

Students may view the current schedule at any time to check on the status of a course.

? What if I move or change my phone number?

Updating Your Student Record

It is the student's responsibility to update any changes to their contact information (i.e. phone numbers, address). Student information is not automatically updated when a new course registration is received.

To make changes to your student record, you can update your record online, or request a "Student Data Change Form" from the Registration Office by calling 512-223-7542.

? Will I receive a registration confirmation?

Accessing Your Course Schedule

If you register online, you will receive an automated email confrmation and you can access your schedule through Online Services. If you register in person at Highland Campus or Round Rock Campus, a printed copy of your schedule will be given to you.

? What is your refund policy?

ACC partners with BankMobile

ACC partners with BankMobile to deliver your refund. View our institution's required disclosures and contract with BankMobile, a Division of Customer Bank. It is important to choose a refund delivery preference whether or not you expect a refund. Ensure quick processing of future refunds by visiting refundselection.com and use your personal code to select your refund delivery preference.

Learn more about using BankMobile to process your refund.

Tuition & Course Fees

The ACC Continuing Education division will refund students 100% of tuition cost if a course is dropped prior to the 2nd class day or canceled by ACC. Classes that are one (1) day must be dropped before the class begins in order to receive a refund. Students that drop a course on or after 2nd class day will be refunded a portion of the course tuition cost according to the following schedule.

  • The Student Accident Insurance fee ($1) is not refundable.
  • The days indicated in the schedule are calendar days, not class days.
  • ACC mails refund checks to the address on file at the college.
  • Credit card refunds will appear on your monthly statement within 4 - 6 weeks after the official reporting date.
  • ACC charges a $25 processing fee for any refunds that are reissued.

Additional information on our Refund Policy can be found here.

Parking Permits

Students who purchased a parking permit may request a refund for the following reasons: Their classes were canceled, they withdrew from classes before the start date, or they inadvertently purchased a permit. You must include the original parking permit when the refund is requested.

? What is the transfer policy?

Transfer Policy

Students may transfer to another class the business day before the class starts for a full transfer or you will be responsible to pay the diference based on the Refund Policy.

To cancel a class, please see the Refund Policy.

? What is an Integrated Course?

Integrated Courses

An integrated course is a college-credit course in which CE students can enroll, on a space-available basis, without registering through college credit. Normal CE registration procedures apply. These courses can be converted to college credit later under prescribed conditions.

TIP: All integrated courses are designated as such in the course descriptions, for example: Integrated with college credit ETWR-2374.

Please call the registration desk at 512-223-7542 for further information.

? Do I need an ACC student ID card?

All Continuing Education students are eligible for IDs. Students registered in integrated classes can get a photo ID only. You can pick them up on any of the main campuses during the first week of classes.

NOTE: Student ID cards are required for ACC Library Services and at the Rio Grande parking garage.

? Can I speak to someone for registration assistance?

Speak With Our Registration Staff

You can find Continuing Education registration staff on three campuses. In addition to the contact information below, you can find their operating hours, campus building / office location, and even travel assistance on the on-campus registration page.

Northridge Campus

11928 Stonehollow Drive
Austin, TX 78758

(512) 223-7542

Highland Campus

6101 Highland Campus Drive
Austin, TX 78752

(512) 223-7542

Round Rock Campus

4400 College Park Drive
Round Rock, TX 78665

(512) 223-7542

Contact One Of Our Departments

Select an area from the drop down menu to the left for the appropriate contact information. You will receive a response within two business days.