A+ Certification is a CompTIA-sponsored testing program that certifies the competency of entry-level (6 months experience) computer service technicians. Major computer hardware and software vendors, distributors, resellers and publications back the program. A+ certification signifies that the certified individual possesses the knowledge and skills essential for a successful entry-level (6 months experience) computer service technician, as defined by experts from companies across the industry. The A+ Training course at Austin Community College is a 128-hour Two Part program including lecture, labs, and exam preparation. The course will prepare students for the CompTIA A+ Essentials certification examination. Prerequisite: A desire to learn. Required textbook: Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Seventh Edition (Exams 220-1101 & 220-1102) 6th Edition, ISBN-13: 9781264712748, ISBN 10: 126471274X.

A+ Certification is a CompTIA-sponsored testing program that certifies the competency of entry-level (6 months experience) computer service technicians. Major computer hardware and software vendors, distributors, resellers and publications back the program. A+ certification signifies that the certified individual possesses the knowledge and skills essential for a successful entry-level (6 months experience) computer service technician, as defined by experts from companies across the industry. The A+ Training course at Austin Community College is a 128-hour Two Part program including lecture, labs, and exam preparation. The course will prepare students for the CompTIA A+ Practical Applications certification examination. Suggested prerequisites: CPMT 2045 A+ Essentials or equivalent experience. Required textbook: Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Seventh Edition (Exams 220-1101 & 220-1102) 6th Edition, ISBN-13: 9781264712748, ISBN 10: 126471274X.

This program, developed by Google, prepares students for an entry-level role in IT support such as in-person or remote help desk work in a small business or at a global company like Google. Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security. You will be responsible for working through the online course materials at your own pace. This curriculum maps to CompTIA’s A+ certification exams.

Overview of computer systems' hardware, operating systems, and microcomputer application software, including the Internet, word processing, spreadsheets, presentation graphics, and databases. Current issues such as the effect of computers on society, and the history and use of computers in business, educational, and other modern settings are also studied. This course provides the required computer literacy core competencies that all students need to attain by graduation.

Prepares students for the Network+ Certification examination. A beginning course in computer networks with focus in networking fundamentals, terminology, hardware, software, and network architecture. A study of local/wide area networking concepts and networking installations and operations. Suggested prerequisite: CPMT 1072 A+ Essentials and CPMT 2045 A+ Practical Applications or A+ certification or equivalent knowledge. Required textbook: CompTIA Network Guide to Managing and Troubleshooting Networks Sixth Edition (Exam N10-008) 6th Edition, Michael Meyers, ISBN-13: 978-1264269037.

Practical, general workplace training supported by an individualized learning plan developed by the employer, college, and student. Coordinator’s approval required. Required prerequisites: validated completion of prerequisites from other approved IT program. Combined with credit ITSC-2264.