Salesforce Fundamentals for Business Administration

Course Code: ITSW-1005

Course Description

Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. The course is designed for those interested in learning about the Salesforce platform, its specific applications, how they integrate, and their business value and benefits. It explores the CRM application from a user’s perspective including Core CRM Navigation, User Interface, E-mail Client, and the Sales Management module. The course will provide a foundation for understanding what career paths are possible: whether that’s becoming a marketer or an admin, developer or sales manager. (Salesforce Administrator and Salesforce Developer are listed in’s “Best Jobs of 2017”

For questions regarding this course, please contact Maria Coleman.

Select A Course Date Below For Additional Information
2018 Spring Semester
Highland Business Center
Feb 7th - Mar 7th
MW @ 6:00 PM - 9:00 PM
9 Seats Avail.
2018 Summer Semester
Highland Business Center
Jun 18th - Jul 16th
MW @ 6:00 PM - 9:00 PM
10 Seats Avail.
2018 Fall Semester
Highland Business Center
Sep 17th - Oct 10th
MW @ 6:00 PM - 9:00 PM
15 Seats Avail.


Our programs give you convenient access to a wide selection of noncredit courses that can open doors to a new career, build skills for your current job, or simply expand your knowledge in a subject you’re interested in.


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