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Quality control principles and applications. Describe the benefits and applications of quality control; apply quality control tools and techniques; demonstrate planning and organization of quality control systems; and analyze the cost of poor quality in industry.
Study of fundamentals of Russian: conversation, basic writing, listening and reading comprehension, vocabulary building, grammar, and culture. This course fosters understanding of Russian-speaking people through cultural comparison and development of written and spoken communication. Integrated with credit RUSS-1411.
Salesforce Fundamentals for Business Administration
Course Code: ITSW-1005
Program Area: Computer Science & Information Technology
Explores the CRM application from a user's perspective including Core CRM Navigation, User Interface, E-mail Client, and the Sales Management module. Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. A CRM system gives sales, customer service, business development, recruiting, marketing, or any other line of business, a better way to manage the external interactions and relationships that drive success. This course is designed for: New administrators who are responsible for the setup, configuration, and maintenance of the Salesforce org; and other groups that would benefit from this course, including sales reps, sales operations, service agents, and IT managers. Suggested prerequisite: General computer knowledge including navigating a web browser.
In this course, students will learn to use standard English grammar in writing paragraphs and compositions. Students work on developing effective simple and compound sentences and using them in their writing. Students are exposed to the modes of argument, process, comparison contrast and classification. This is the first course in a series designed to prepare ESOL student to handle the writing tasks they will encounter in college-credit level courses and the workplace. Integrated with credit ESOL-0371. To register for Writing 1 (COMX 4071) you must also be co-enrolled in Grammar 1 (COMX 4095) this semester or have a passing grade of C or higher in Grammar 1 (COMX 4095) or placement into Grammar 2 (COMX 4097) or higher on the ESOL assessment test.
AI for Real-World Success
Course Code: ITSW-1079
Program Area: Computer Science & Information Technology
This course is designed for small business owners, entrepreneurs, and
professionals who want to gain practical skills using artificial intelligence (AI) to enhance and modernize their business operations. Learn how AI can help with planning, market research, marketing, grant writing, content creation, and more. Through hands-on projects and real-world examples, students will build their own AI-powered business and gain the
confidence to apply AI across their business. Required Material: Access to AI tools such as ChatGPT, Canva, Google Sheets, etc. (Free or freemium versions will be used when possible); a computer with internet access and a Gmail account. Prerequisites: None.
Analytics with Excel
Course Code: ITNW-2073
Program Area: Computer Science & Information Technology
Analyze data using Excel, an essential foundation for the interdisciplinary field of Data Analytics. Analyzing data through knowledge of mean, median, mode, average, sum, macros, and pivot tables, while solidifying predictions to influence business data is the building blocks to this course. Suggested prerequisites: Excel Intermediate or equivalent knowledge. Required material: Microsoft Excel 2013 or higher.
Provides training in the specific techniques necessary for ensemble performance. Emphasizes both ensemble and solo playing. Repertoire varies according to emphasis. Combined with credit MUEN-1136.
