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Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case, including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming; Pareto charts, and critical quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, check sheets, scatter diagrams, failure mode and effects analysis (FEMA), and force field analysis. In this course you will learn how to apply the DMAIC model each step of the way. You will learn how to define, plan, implement, and close a Six Sigma project. You will also know how to use process capability and how to apply lean thinking. You will understand the basics of advanced Six Sigma tools. This course will help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality (ASQ).

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Discover modern business practices used by artisans in today’s ever-evolving economic landscape. Develop your artistic expression into a strong brand that will be the foundation of your business. Learn the tools and strategies of marketing, pricing, and customer service to create a sustainable business as an artist. Practice hands-on implementation of current business retail technology, for either online or in-person transactions. Study money management techniques to increase financial security. Explore customer service best practices. Emphasis on creating a viable income as an independent artisan. Combined with credit JLRY-1473.

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This course is designed specifically for adults 18+ with intellectual and developmental disabilities. Students develop entry-level and intermediate skills for the workforce. Includes professionalism, interpersonal skills, communication, workplace civility, and employability skills. Application, assessment and interview required prior to admittance. Contact Christine Price at (512) 223-7856 or via email to cprice12@austincc.edu for additional information.

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(Human Relations/Patient Education, CPR, and First Aid are included). Medical office procedures including appointment scheduling, records creation and maintenance, phone, finances, coding, billing, collecting, third party reimbursement, and computer usage. Students will demonstrate accurate and efficient scheduling of patient appointments; create, document, and maintain patient medical records; correlate accurate coding, billing, collecting, and filing of procedures; perform financial processes; and use the computer for basic office functions.

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Instruction in determining financial needs and owner needs for financial assistance. Identify sources of funds and debt financing; and explain the borrowing process. This course will present different options for funding a small business. Options reviewed will include SBA loans, venture capital, angel funds and others. The course will also review requirements for owner's investment.

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​Write a Grant Application with Expert Guidance. Join our Grant Writing Class for Nonprofit Professionals to support your 501(c)3 organization's mission. This comprehensive course equips students with the knowledge and skills to confidently navigate the grant writing process. Participants receive personalized guidance and support while writing an actual grant application that can be used for your nonprofit organization. Led by experienced grant writer Susannah Erler, CFRE, you'll delve into every aspect of proposal development, from researching funding sources to constructing impactful narratives and budgets. Empower your nonprofit's mission and financial future by enrolling in this class today!

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Step-by-step instruction in how to develop a business plan for a small business start-up or expansion that can be submitted to a financial institution or used for implementation. Emphasis on importance of the plan, components, format, and considerations.

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A study of analyzing, classifying, and recording business transactions in a manual and computerized environment. Emphasis on understanding the complete accounting cycle and preparing financial statements, and analyzing the information reflected. Required textbook: Accounting e-book is available through Blackboard at acconline.austincc.edu. Suggested prerequisites: familiarity with the PC, or Fundamentals of PC Use course.

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This course is designed specifically for adults 18+ with intellectual and developmental disabilities. Students develop entry-level and intermediate skills for the workforce. Includes professionalism, interpersonal skills, communication, workplace civility, and employability skills. Application, assessment and interview required prior to admittance. Contact Christine Price at (512) 223-7856 or via email to cprice12@austincc.edu for additional information.

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Online auctions match buyers with sellers in a global marketplace for almost any item. If you've ever dreamed of working from home or just earning extra income by buying and selling goods online, our experienced instructors will guide you every step of the way. You'll learn how to create titles that get noticed, how to craft advertising copy that sells items quickly and for top dollar, and how to create and upload photos of the items you are selling. You'll also learn how to safely conduct financial transactions, how to accept credit card payments, and how to pack and ship any item hassle-free. If you're a buyer, you'll learn how to value almost any item up for auction, how to get the best possible price, how to protect yourself against fraud, and how to compete effectively against other bidders.

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To prepare for employment as a medical office support personnel, insurance clerk or receptionist, students are placed in doctors’ offices and health care centers for internships. Students will demonstrate/perform the duties of medical office support personnel including appointment scheduling, records creation and maintenance, phone, finances, coding, billing, collecting, third party reimbursement, and computer usage. Students will demonstrate accurate and efficient scheduling of patient appointments; create, document, and maintain patient medical records; correlate accurate coding, billing, collecting, and filing of procedures; perform financial processes; and use the computer for basic office functions.

Course Details

Program PageSummer ScheduleFall ScheduleAdd To Your List

Course Description

(Human Relations/Patient Education, CPR, and First Aid are included). Medical office procedures including appointment scheduling, records creation and maintenance, phone, finances, coding, billing, collecting, third party reimbursement, and computer usage. Students will demonstrate accurate and efficient scheduling of patient appointments; create, document, and maintain patient medical records; correlate accurate coding, billing, collecting, and filing of procedures; perform financial processes; and use the computer for basic office functions.

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The study of physical and financial office practices and marketing. Includes ethical practices for massage therapists as established by law or regulatory agency. Meets the minimum 45-contact-hour requirement for licensure for Massage. Students learn scope of practice, ethical standards, policies and regulations that affect a massage business. Topics include establishing self-care strategies and successful therapeutic relationships; forming professional alliances; attracting particular markets using sales, marketing and retention strategies; and how to apply financial, administrative and insurance processes to the massage profession. Students will create business plan outlines for massage practices. Prerequisite: Completed program application.

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